If you are in financial crisis then there are ways we, or other agencies, may be able to help. Perhaps your benefits have been sanctioned, your rent has increased or debt repayments have left you with nothing left to buy essentials such as food, gas or electricity.
If you require information on what benefits you may be entitled to please use the benefit calculator at www.entitledto.co.uk.
Crisis loans & grants provide help to cover unexpected expenses in a crisis or emergency. Support that can be offered includes:
Food vouchers for a local supermarket
White goods and furniture (only beds, fridges, fridge freezers and cookers) from a provider of our choice
Charging of utility account keys
Providing a travel warrant or tickets
Applicants must receive one or more of the following:
Income Based Jobseeker's Allowance
Income-related Employment and Support Allowance
Council Tax Reduction
If an applicant is due to leave an institution or care home within 6 weeks and is likely to get one of the above benefits they would be eligible, providing they meet the remaining conditions.
Any prisoner that was resident in the London Borough of Sutton for at least 6 out of the last 12 months or 3 out of the last 5 years, before going into prison, will be eligible to apply.
For more information and to make an application please search ‘crisis loans’ at www.sutton.gov.uk
London Borough of Sutton’s Welfare Reform Outreach Team are there to help residents who are in receipt of benefits (whether working or not) and struggling financially. They can help with:
Ensuring your benefit entitlements are correct
Applying for benefits and crisis loans
Budgeting and money management
Households struggling due to the benefit cap or bedroom tax
Applying for Discretionary Housing Payments
To refer yourself, please complete an online Referral Form
Discretionary Housing Payments (DHPs) and the Hardship Fund (HF) can provide help to our residents who need further financial assistance with housing costs or council tax payments.
Anyone resident who requires assistance with housing costs and is currently claiming Housing Benefit or Universal Credit can apply for a DHP.
Examples of what DHPs cover:
Reductions in housing benefit or universal credit where a benefit cap has been applied, for under-occupancy in the social rent sector or as a result of LHA rent restrictions
Rent shortfall to prevent a household becoming homeless whilst the housing authority explores alternative options
Rent officer restrictions such as 'local reference rent' or shared room rate
Anyone resident who is currently claiming Council Tax Reduction can apply to the Council’s Hardship Fund. You can apply for assistance if you are finding it hard to pay the shortfall between your monthly Council Tax Reduction amount and your monthly Council Tax instalment.
If you find yourself in a situation where you are unable to put food on the table, Sutton Food Bank may be able to help. They will provide a parcel of food to last your family 3 days and can also help signpost you to relevant agencies who may be able to help witht he longer term issues which have led to the crisis. They may also be able to provide some nappies and other baby essentials.
To receive a parcel you must have a food bank voucher. To find out how to be referred please contact Sutton Food Bank on:
Tel: 07525 838 640
Online form: www.sutton.foodbank.org.uk/contact-us/